• Once our Recycling Centre has verified that an 'empty' is usable again, your account is credited at the 'rate' on day of receipt at our Recycling Centre - prices can go up as well as down!
  
• A credit will be available for your next purchase.
  
• If future purchase/s not required, Cash-Back can be paid by cheque or Postal Order. Please allow 4 to 6 weeks for the 'cycle'.
  
• For purchasing customers, we not only refund the postage (if not collected by us for free) but also pay a minimum 25p for broken or unwanted cartridges, and credit your account accordingly.
  
• It is in everyone's interest to minimise transportation and costs for collecting empties. Consolidation is best practice.
  
• We have some local and regional collection points, please see link in left hand panel.
  
• Empties can be deposited at such locations (or collected by a regional empties representative) and by way of identification, you will be credited accordingly (but, allow for more time).

What is your urgency?
We'll do our utmost to despatch the same day as we receive your order:

• INKJETS - FREE DELIVERY included in the price quoted
  
• LASERJETS - Local (Dorchester/Blandford/Bournemouth and surrounding area) - FREE DELIVERY (to our schedule)
  
• NEXT DAY DELIVERY (Orders before 12 noon please) - £5 incl. VAT
  
• Orders of £200 (incl. VAT) or more - FREE DELIVERY (one consignment - subject to stock availability - to our schedule)

 

 

Delivery conditions:

• If urgent - via Parcel Force/Royal Mail/Special Delivery/Parcel Line/Business Post, etc.
  
• If not urgent - we will snail mail small items on the day of payment (subject to stock) or via Parcel Force/Royal Mail/Special Delivery/Parcel Line/Business Post, etc.
  
• Local - FREE DELIVERY (to our schedule). This means when our rep or other member of staff is in your area or when empties need to be collected.
  
• Any items not in stock at the time of ordering/payment please allow 2/5 days (you would be notified in this instance).
  
• As a rule, we will not 'swipe' a card until day of despatch.
  
  If you have any queries at all, please do not hesitate to contact us.

• Buy 5 units (any denomination) or more and receive 10% off the current unit price.

We take Amex, VISA, Switch, most Purchasing Cards, Postal Orders and Cheques

• When placing your order, please confirm how you wish to pay. We accept all
  major credit/purchasing cards (you can call/fax visa number separately if
  you prefer), or mail your cheque.
  
• We will confirm the order amount, delivery time and submit a VAT invoice with any relevant VISA receipt.

e: admin@thecartridgefamily.co.uk

TELEPHONE
0870 789 2001
01258 880050

FREEFAX
0800 980 9398